Covid 19 - Delivery Information Update

We are an Irish family owned company serving the 32 counties and have been closely following the updates from the HSE and the Irish government since the outbreak began. Our primary focus is on the health and safety of our staff, customers and their families. We wanted to provide an update on our situation for our customers.

An Update From Our Operations Manager - 01/12/2020

As December arrives and Christmas is getting closer, we are delighted to be able to welcome customers back to our Glen of the Downs showrooms. Our Glen of the Downs Showrooms will be open from 9.30am to 5.30pm Monday - Saturday and from 12.30pm to 5.30pm on Sundays.

Our Dunboyne showroom will remain closed until 2021. You can still arrange to visit us by appointment to view our beanbags, grasses and artificial trees. Call us on 01 801 8000 to arrange an appointment.

Our deliveries will continue as normal and as always you can buy online 24 hours a day.

Delivery Notice

Under strict guidelines from the government of Ireland, we will continue to operate our online service and offer kerbside delivery to anywhere in Ireland. Our drivers will wear the appropriate PPE for the safety of themselves and the general public and will not enter your home. Drivers will not ask you to sign for the goods but instead they can provide photo evidence of the delivery if needed. Drivers will not be able to assemble or takeaway cardboard at this time. Assembly may be arranged at a later date.

Our expected delivery time is 3 - 10 working days nationwide. Certain products may be unavailable for delivery at this time due issues with availability. Please refer to the detailed list below for information on expected delivery dates by department.

If you have any questions or concerns, please speak to our sales team for consultation on our delivery policies. Again, we appreciate your patience and understanding at these difficult times. Please stay safe!

Artificial Grass

Artificialgrass.ie

Small items (Glue, Tape, Pre-Cut Roll Deals) delivery Republic of Ireland & Northern Ireland

Contact our office to arrange pick ups of orders from our Dunboyne store. Pick ups usually ready in 48 hours.

Large Grass Rolls – delivery Republic of Ireland & Northern Ireland - delivery in 3 - 9 working days

Artificial Trees

Artificialtrees.ie

Deliveries as normal nationwide for trees under 7ft (210 cm)

For trees larger than 7ft - Delivery Republic of Ireland & Northern Ireland approx 3 - 8 working days

Contact our office to arrange pick ups of orders from our Dunboyne store. Pick ups usually ready in 48 hours.

Beanbags

Beanbags.ie

Delivery Republic of Ireland & Northern Ireland - delivery in 3 -8 working days

Contact our office to arrange pick ups of orders from our Dunboyne store. Pick ups usually ready in 48 hours.

Decking

Republic of Ireland & Northern Ireland - delivery in 3 - 9 working days

Greenhouses

Greenhouses.ie

Greenhouse lead times are noted on product page, deliveries as normal (lead time is currently up to 24 weeks for Elite Greenhouses)

Fences

Fences.ie

Republic of Ireland & Northern Ireland - delivery in 3 - 9 working days

Heaters + Firepits

Heaters.ie

Delivery Republic of Ireland & Northern Ireland - delivery in 4 - 10 working days

Outdoor Furniture

Outdoorfurniture.ie

Delivery Republic of Ireland & Northern Ireland - delivery in 5 - 10 working days

Outdoor Furniture Accessories (Parasols, covers etc)

Outdoorfurniture.ie/Accessories

Deliveries as normal Republic of Ireland & Northern Ireland

Waterfeatures

Waterfeatures.ie

Delivery Republic of Ireland & Northern Ireland - delivery in 9 - 20 working days

Contact Us

As we are dealing with a huge amount of queries we have reduced our contact options to deal with queries as efficiently as possible as a temporary measure. We are doing our utmost to deal with queries quickly, but it may take up to 48 hours to reply.

Please choose the correct form below as selecting the wrong option will delay your reply

Thank you, and we hope everyone stays safe

Please use the correct form above for your queries. Using the incorrect form will result in delays in answering you

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